Shipping policy

Whole Notes Coffee Company ships orders throughout the United States.

Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates & Free Shipping
Available shipping options and rates are displayed at checkout. Free standard shipping is available on qualifying U.S. orders of $40 or more, unless otherwise stated during a promotion.

Delivery Times
Delivery times vary depending on the destination and shipping service selected at checkout. Estimated delivery dates provided by the carrier are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may occasionally affect delivery.

Tracking
When tracking is available, you will receive shipment confirmation and tracking information after your order ships.

Incorrect Addresses
Please make sure your shipping address is correct before placing your order. Customers are responsible for additional shipping costs resulting from an incorrect or incomplete address when a package must be reshipped.

Lost or Damaged Orders
If your order arrives damaged or appears to have been lost in transit, please contact Whole Notes Coffee Company as soon as possible through our website. We'll work with you and the shipping carrier to help resolve the issue.

Questions
If you have questions about your shipment or order, please contact us through the contact information provided on our website.